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RPO, A Bright Future on the Path to Business Impact
Linda Merritt, HRO Research Analyst, NelsonHall The future of RPO is bright with growth opportunities in every area of the world. According to NelsonHall’s “HRO Market Forecast 2012 – 2013,” RPO will...
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The Parable of IBM and Kenexa: Part I
Linda Merritt, HRO Research Analyst, NelsonHall I have not seen such a range of varied opinions from members of the HRO and HR tech communities as those about IBM’s acquisition of Kenexa. The...
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The Parable of IBM and Kenexa: Part II
Linda Merritt, HRO Research Analyst, NelsonHall It’s common for major HRO announcements to be followed by a conference call, and sometimes one-on-one briefings are also offered for analysts as in the...
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The Trajectory of Change for HR and HRO
Linda Merritt, HRO Research Analyst, NelsonHall The 15th Annual PwC Global CEO Survey of 1,258 CEOs in 60 countries shows what CEOs want now from HR that transcends country and industry. PwC summed it...
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HRO Yesterday and Today
Linda Merritt, HRO Research Analyst, NelsonHall NelsonHall was pleased to contribute to the HRO Today article Out of the Ashes for the 10th anniversary issue. Looking back ten years shows a picture of...
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In Times of Crisis, HRO Is Caring and Concerned: Part 2
Linda Merritt, HRO Research Analyst, NelsonHall Some think caring emergency response may be compromised by HRO, but response capabilities can be better with HRO. Major vendors have multiple service...
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In Times of Crisis, HRO Business Continuity Means Business: Part 3
Linda Merritt, HRO Research Analyst, NelsonHall A deeper dive into business continuity planning (BCP) will wrap-up the series on how HRO can help clients during a crisis. As a HRO buyer, in addition...
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Update on Shared Services and HRO
I am on the Human Resources Outsourcing Association (HROA) Publications and Practices Committee and for the November meeting our hot topic was an update on shared services and HRO. Linda Merritt, HRO...
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The CedarCrestone HR Systems Survey and HRO: Part 2
Linda Merritt, HRO Research Analyst, NelsonHall To complete my review of CedarCrestone’s 2012-2013 HR Systems Survey, I will highlight some of the newer HT technology trends. SaaS HRMS: The...
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Accenture and Unilever Renew Major MPHRO Contract for Five More Years
Linda Merritt, HRO Research Analyst, NelsonHall Let’s wrap-up 2012 on a high note for HR BPO with news of Accenture’s award of a 5-year multi-process HRO (MPHRO) contract renewal from Unilever. When...
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HRO Will Drive Ahead in 2013
Linda Merritt, HRO Research Analyst, NelsonHall With more organizations making the decision to use HR business process outsourcing services, even in the face of a still uncertain economic environment,...
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Can HRO be Social, Smart, Quick, and Effective?
Linda Merritt, HRO Research Analyst, NelsonHall Smarter Workforce and Smarter Commerce are the two major themes of this year’s conference for customers and business partners at IBM Connect 2013. IBM is...
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HR Analytics and Big Data
Linda Merritt, HRO Research Analyst, NelsonHall I recently had the pleasure of moderating a webinar for HR Outsourcing Association (HROA) members on HR Analytics and Big Data on behalf of the...
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RPO Generation 2.0 is Ready to Go
Linda Merritt, HRO Research Analyst, NelsonHall Recruitment Process Outsourcing (RPO) is one of the younger HRO service lines and it is both growing and maturing quickly. The March issue of HRO Today...
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HRO and Innovation – a Changing Dynamic
Linda Merritt, HRO Research Analyst, NelsonHall Last week the Human Resources Outsourcing Association’s (HROA) Publications & Practices Committee held a webinar on collaborative innovation in HRO...
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HRO and Innovation – Getting Practical
Linda Merritt, HRO Research Analyst, NelsonHall Innovation in multi-process HRO (MPHRO) has been a topic of discussion, and some contention, since the early mega-deals that created the modern MPHRO...
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